Paintbar Bangkok

I would not recommend this place if you have no background in painting. They don’t give you clear instructions in English. It was my first time and with no prior experience I found it to be extremely difficult without any instructions and gave up halfway and left without finishing my painting. It was very discouraging and I wish I never went there in the first place because now I feel discouraged and don’t want to try again

So fun and very supportive. Laughed loads and had such a fun and relaxing time painting.

The staff asked how many people were in my party. When I said I was alone, the restaurant said it was past the time limit, even though it said you could arrive 15 minutes late, and it wasn't even 15 minutes late, plus there was nobody else in the class.

Foods are delicious and the vibes are soo good

Update for owner: I also have the full chat record. The inquiry I’m referring to was my second attempt to book, made around 5 PM—after being told at 3 PM that there was availability. That message was seen but not answered until around 1 PM the following day, at which point the slot was no longer available. This was also before either of us realized the rebooking deadline had passed. As I’ve already acknowledged, I understand and accept that I missed the deadline. My concern remains the communication and responsiveness when I was actively trying to secure a booking. Original Review: I would strongly recommend triple-checking your schedule before prebooking, because changing a date is surprisingly difficult. The policies are very clearly stated, and I do take responsibility for missing the rebooking window—that part is on me. However, my negative experience was not about the policy itself, but about how the situation was handled. When I first realized my January booking wouldn’t work, I reached out to reschedule for a specific date in February. That request was ignored, and instead of assistance, I was repeatedly sent policy information. A simple response like “let me check availability for that date” would have gone a long way. Later, when I followed up to inquire about booking a private session for a special occasion—willing to pay extra—I was again met with unhelpful responses and more policy reminders. At one point I was told a session was available, but when I asked to book it, I didn’t receive a response until the next day, at which point it was suddenly full. Shortly after, I was told I had missed the deadline entirely and could no longer book. Again, I understand and accept that I missed the rebooking window by about a week. But the consistent lack of responsiveness, the dismissive tone, and the unwillingness to assist made the experience frustrating. This seems like it could be a great activity, and I’ve read that the instructors are wonderful. I just hope the customer communication—particularly whoever manages their LINE account—improves, as it came across as quite unprofessional and unhelpful. I would strongly recommend triple-checking your schedule before prebooking, because changing a date is surprisingly difficult. The policies are very clearly stated, and I do take responsibility for missing the rebooking window—that part is on me. However, my negative experience was not about the policy itself, but about how the situation was handled. When I first realized my January booking wouldn’t work, I reached out to reschedule for a specific date in February. That request was ignored, and instead of assistance, I was repeatedly sent policy information. A simple response like “let me check availability for that date” would have gone a long way. Later, when I followed up to inquire about booking a private session for a special occasion—willing to pay extra—I was again met with unhelpful responses and more policy reminders. At one point I was told a session was available, but when I asked to book it, I didn’t receive a response until the next day, at which point it was suddenly full. Shortly after, I was told I had missed the deadline entirely and could no longer book. Again, I understand and accept that I missed the rebooking window by about a week. But the consistent lack of responsiveness, the dismissive tone, and the unwillingness to assist made the experience frustrating. This seems like it could be a great activity, and I’ve read that the instructors are wonderful. I just hope the customer communication—particularly whoever manages their LINE account—improves, as it came across as quite unprofessional and unhelpful.