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FAQ
What does Primal do?
Primal is a full-service digital marketing agency covering strategy, creative, SEO, paid media (Google and Meta), social media, and data analytics. Rather than outsourcing to specialists, everything is handled by 150+ in-house experts across integrated teams.
What size of business do you work with?
Primal works primarily with established brands and growing businesses looking to scale — clients have included Under Armour, Onitsuka Tiger, and Eatigo. They offer a free consultation to assess fit before any commitment.
How quickly can a campaign go live?
The agency is built for speed — their model is designed to launch in days, not months, with integrated teams working across channels simultaneously.
How do I know if it's working?
Every client gets access to a 24/7 reporting dashboard tracking over 1 million data points. No hidden fees, no adjusted metrics.
How do I get started?
Call 02-030-8000 or fill out the contact form on their website for a free strategy consultation. Offices are at Vanissa Building, Soi Chidlom, open Monday to Friday 9 AM–6 PM.
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Ton Outo
a month agosasipat chu
3 months ago"Working with the SEO team from Primal was a great experience. They are professional and provided clear and precise advice, enabling us to develop our SEO effectively. Throughout the process, I felt well-cared for by Khun Tubtim, from her guidance to support at every step. The team is highly skilled and works very quickly. Thank you to everyone on the team who helped make progress and achieve our goal."
Michelholic
4 months ago⭐⭐⭐⭐⭐ I’ve been worked with Primal for 4 months, and the results have been outstanding. We’ve specifically focused on Google SEM and PMax campaigns, and the performance has run well beyond our initial expectations. What I appreciate most is their high-technology orientation. In an industry that can sometimes feel vague, Primal ensures that everything is measured in numbers. The data-driven insights they provide make it very easy to see the actual ROI of our spend. Working with Khun Toon/Kitiya has been a highlight—an incredibly professional partner who understands the nuances of search marketing. I found that it required very little effort to guide the team; I gave them the objectives, and they took it from there with high efficiency. Primal is definitely worth working with if you want a professional, tech-forward agency that delivers measurable growth.
Thantita T.
4 months agoIt’s been a really smooth experience working with K. Matoom and Creative Designer team. The team consistently delivers high‑quality creative assets, understands brand CI very well, and always manages to turn things around quickly. They’re also super flexible with urgent requests, which I really appreciate. Overall, a reliable and creative partner that’s easy to work with.
Thananchada Tippayakraisorn
4 months agoWe had a very good experience working with the Primal team. Khun Matoom took great care of our project, was quick to respond, and kept everything well coordinated, which made the whole process smooth and easy to manage. The team clearly understood our goals and was able to turn them into practical actions. Communication was clear, timelines were well handled, and the overall work was reliable. Overall, we are very satisfied with both the results and the working experience, and we would recommend Primal to anyone looking for a professional and dependable digital marketing team.